PruAdviser Online Services ​for Retirement Account will be unavailable for extended periods of time between 18:00 on Friday 28 January 2022 and the evening of Sunday 30 January for essential maintenance. We apologise for any inconvenience caused.

Portal illustrations

You can access illustrations and new business submissions through industry-leading comparison portals.

The portals

Access illustrations through these comparison portals:

Products available

The products available for illustrations and submissions through these comparison portals are:

  • Retirement Account
  • Flexible Retirement Plan
  • Prudential Investment Plan

Once you’ve been given an illustration on IRESS for one of these products, you can link through to our site to progress the application.

Registration and login

To use IRESS Exchange and iPipeline Assureweb you will need to register for an account.

You can also use a Unipass Certificate or Unipass Identity to log in to the portals.

You can use Unipass Certificate or Unipass Identity, IRESS Exchange or iPipeline Assureweb user names and passwords to access online services on this site.

Unipass queries

For Unipass queries, contact the Unipass Helpdesk.

Assureweb queries

For Assureweb queries, contact the iPipeline Support Team.

IRESS Exchange queries

For IRESS Exchange queries, contact the Exchange helpdesk.

PruAdviser Online Services queries

The PruAdviser Helpdesk can help with any queries on accessing and using the PruAdviser website, including our Online Services. The helpdesk is available 9am-5pm, Monday-Friday.

Prudential advocate strong security and privacy principles. Please do not send any personal or confidential information through email.

"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at Craigforth, Stirling FK9 4UE. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company. The Prudential Assurance Company and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc, a company incorporated in the United Kingdom. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.